WizSlots Terms and Conditions

Welcome to WizSlots. By accessing or using our platform at wizslots.com, you agree to be bound by the terms and conditions set out below. Please read this document carefully before registering an account or placing any bets. At Wiz Slots, we operate under a Gibraltar Gambling Commissioner combined remote operating licence (licence numbers 001 & 014), and our services are governed by the laws of Gibraltar. If you do not accept these terms, you must not use our services.

1. About Us

We are BV (Gibraltar) Limited, trading as Wiz Slots, a Gibraltar-registered company (company number 102502). Our registered office is located at Suite 23, Portland House, Glacis Road, Gibraltar GX11 1AA. We are part of the BV Group (BetVictor group), with offices in the UK, Hungary, and Gibraltar. At WizSlots, we have been providing online casino entertainment since our launch on 6 March 2023, and we are committed to offering a safe, fair, and enjoyable experience to all our players.

2. Eligibility and Account Registration

To use our services at Wiz Slots, you must meet the following requirements before completing a wiz slots login or wiz slots sign up:

• You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher).
• You must be located in a territory where online gambling is legally permitted.
• You must not reside in any restricted territory as determined by us at our sole discretion.
• You may only hold one account with WizSlots at any time.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not use a VPN or similar technology to circumvent geographical restrictions — use of VPNs is strictly prohibited.

We reserve the right to refuse registration or suspend accounts where we believe eligibility requirements have not been met. Our wiz slots casino login portal requires secure credentials, and you are responsible for keeping your username and password confidential.

3. Supported Currencies and Payment Methods

At WizSlots, we support the following currencies: NZD, GBP, EUR, and CAD. We do not currently accept cryptocurrency payments. Our wiz slots nz players will be pleased to know that the minimum deposit is NZ$10. The minimum withdrawal is NZ$5 (or £5 for GBP accounts). Balances below £5 but over £1 may be withdrawn by contacting our Customer Services team directly.

3.1 Accepted Payment Methods

• Deposits: Visa, Mastercard (debit/credit), Apple Pay, Google Pay, Paysafecard, PayPal, bank transfer
• Withdrawals: Visa Direct, Mastercard, PayPal, bank transfer

Our WizSlots withdrawal time varies by method: Visa Direct typically processes in approximately 4 hours, PayPal in approximately 9 hours, and Visa/Mastercard up to 5 business days. All withdrawals are subject to KYC verification and security checks, which may temporarily pause processing.

4. Bonuses and Promotional Terms

We offer a range of promotional opportunities at Wiz Slots. All bonuses are subject to specific terms, and by claiming any offer, you confirm your agreement to those conditions. Below is an overview of our core promotions:

4.1 Welcome Offers

• Pokies Welcome Bonus: New customers who opt in, deposit and play NZ$10, receive 200 Free Spins on Starburst. There is NO wagering requirement on these free spins, and they expire after 7 days.
• Casino Welcome Bonus: As an alternative, we offer a 100% deposit match up to NZ$2,000 plus 100 Free Spins on Big Bass Bonanza (minimum deposit NZ$10; free spins subject to wagering requirements; expires within 5 days; excludes Baccarat and all Roulette variants).

Our WizSlots wiz slots sign up bonus is available to new players only. Please note that we do not currently offer a wiz slots no deposit bonus or wiz slots no deposit free spins as standard — all welcome offers require a qualifying deposit. Any wiz slots bonus code or wiz slots promo code must be entered at the appropriate stage of registration or deposit. We reserve the right to modify or withdraw wiz slots bonus codes for existing players at any time.

4.2 Ongoing Promotions

• Wiz Club: Our weekly loyalty programme — wager NZ$70 on pokies between Monday 00:01 and Sunday 23:59 (NZ time) to earn up to 100 Free Spins.
• Refer a Friend (Bring Your Bestie): Both you and your referred friend can earn NZ$40 upon successful qualification.
• Daily Wheels: Including the Wiz Slots Wheel, WizSpin Wheel, Mythical Potion, and Mystic Hatchings — available daily for eligible players.

We reserve the right to change, suspend, or cancel any promotion without prior notice. Bonus abuse, including multi-accounting or misuse of wiz slots promo code free spins offers, will result in account suspension and forfeiture of winnings.

5. Game Library and Providers

Our WizSlots online casino features more than 1,500 slots (pokies) and over 100 live casino games. We partner with 40+ leading software providers, including Blueprint, Evolution, Play'n GO, Pragmatic Play, Playtech, NetEnt, Quickspin, Yggdrasil, Big Time Gaming, Hacksaw Gaming, and many more. Our live casino offerings are powered by Evolution, Playtech, and Pragmatic Play.

The game types available at Wiz Slots include slots/pokies, live dealer games, table games (Blackjack, Roulette, Craps), game shows, jackpots, Slingo, video poker, instant games, and virtual sports. Progressive jackpots are available and are exempt from our standard maximum payout policy.

6. Responsible Gambling

At WizSlots, we are fully committed to responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session limits, self-exclusion, and reality checks. If you believe gambling is negatively affecting you or someone you know, we encourage you to contact our support team or seek help from independent organisations such as GamCare or BeGambleAware.

7. Account Closure and Termination

We reserve the right to close or suspend any account without prior notice if we determine that these terms have been violated. You may also request account closure at any time by contacting us. Any remaining balance will be returned to you, subject to verification requirements being satisfied.

8. Limitation of Liability

Our liability to you in connection with our services is limited to the extent permitted by Gibraltar law. We are not responsible for technical failures, service interruptions, or losses resulting from circumstances beyond our control. All games are provided on an "as is" basis, and outcomes are determined by certified random number generator systems.

9. Contact Us

If you have any questions about these terms, or if you need assistance with your account, we are here to help. You can reach us through the following channels:

• General support: support@wizslots.com
• Complaints: resolution@wizslots.com
• Data protection enquiries: dataprotection@wizslots.com
• Live Chat: Available directly on the WizSlots casino official site at wizslots.com

We are committed to responding to all enquiries promptly and fairly. These terms and conditions were last reviewed by our legal team and are subject to change. Continued use of our Wiz Slots platform following any update constitutes your acceptance of the revised terms.